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Empire Farm - organic farm with farm school, butchery, with poultry and pigs > General Info > Terms & Conditions

Terms & Conditions

Terms and Conditions
Payment

We accept Credit Card, Debit Card payments via Worldpay.

We accept the following Cards (MasterCard / Visa / Visa Delta / Visa Electron / Visa Purchasing / JCB / Solo / Switch).

Goods ordered by cheque will not be delivered until funds have cleared in full.

Credit Card Security

Payment is processed through a Secure Order Processing page. Information you enter will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption to protect personal information such as your name, address and credit card details.

Order Notes

Please note that all transactions will be carried out in Pounds Sterling. Once you have placed your order, you will receive a confirmation e-mail that will include Transaction and Order Reference numbers.

We will not be held responsible for pricing errors due to software malfunctions or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale'. Consequently, The Empire Farm reserves the right to decline any order.

Privacy Policy

The Empire Farm collects only the minimum payment and personal information required to process your order. We will not release your name, address, email address, card details or any other information to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us to any other companies, organisations or individuals.

Refunds, Returns and Cancellations

Your satisfaction is really important to us. All of our products come with a 'no quibble' guarantee. If you are unsatisfied with any of our products in any way, please call or email us immediately and we will arrange for a full refund. We reserve the right to request that the products are returned to us, which case we will refund any postage costs.

Under the The Consumer Protection (Distance Selling) Regulations 2000, you may cancel an order for any reason within seven days of placing an order, or seven days of receipt of the goods (whichever is the longer). Please note, however, that you do not have right to cancel orders for any food products if we have commenced preparation or already despatched the order, since these products are produced to customer requirements and deteriorate and expire rapidly. If you do wish to cancel an order, please call or email us immediately and we will arrange for a full refund.

Course refunds

Cancellation more than 14 days prior to the course - we will refund the cost of your ticket, less a £10 admin charge

Cancellation 7 - 14 days prior to the course - we cannot refund your ticket, but will transfer you to another course of the same value, or supply a Gift Voucher.

Cancellation 7 days or less prior to the course - we are unable to offer a refund or transfer your ticket

Courses booked with Gift Vouchers - we do not offer any refunds, but can transfer the booking to another course or re-issue the voucher if the cancellation is made 14 days or more prior to the course.

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm The Empire Farm or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of The Empire Farm or the property of their respective owners and is protected by United Kingdom copyright laws. Unauthorised use is strictkly forbidden.

Trademarks

All trademarks that appear on this site are the property of their respective owners.